Refund and Returns Policy Refund and returns policy At Design in Nerves, customer satisfaction is one of our top priorities. We want every customer to enjoy a smooth and trustworthy shopping experience while purchasing from our website. If you are not completely satisfied with your order, we are here to help with an easy refund and return process. Customers can request a return within 7 days of receiving their order. To be eligible for a return, the product must be unused, unworn, unwashed, and in the same condition in which it was delivered. All original tags, packaging, and proof of purchase must also be included with the item. Products that are damaged due to customer misuse or improper handling may not qualify for a return or refund. Once your return request is approved, customers must securely pack the item and follow the return instructions provided by our support team. After the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days depending on your bank or payment provider. We also provide exchanges for products that arrive damaged, defective, or incorrect. If you receive the wrong size, color, or item, please contact our support team within 48 hours of delivery along with clear photos of the product and packaging. Our team will review the issue and arrange a replacement or exchange as quickly as possible. Please note that certain items may not be eligible for return or refund. These include sale items, customized products, gift cards, and products that are not in their original condition. Orders once shipped cannot be cancelled immediately, but customers may still request a return after delivery if the product meets our return conditions. At Design in Nerves, we believe in providing quality streetwear and reliable customer service. Our goal is to maintain transparency, trust, and convenience throughout your shopping journey. If you have any questions related to refunds, returns, exchanges, or cancellations, feel free to contact our customer support team anytime. We are always ready to assist you and ensure that your experience with Design in Nerves remains smooth, secure, and satisfying think about Refund and returns policy.
